As the English Football League nears the climax of another demanding season, leaders are confronted with the challenge of motivating weary players and handling the intense mental and physical pressures of chasing titles, securing promotions, or avoiding relegation.
As a Barcelona supporter, it might come as a surprise that I using Jose Mourinho, a figure often mired in controversy, who exemplified empathetic leadership during his reign at Inter Milan, leading to their historic treble win.
You've probably heard someone quote Norm Kerths' Prime Directive during a retrospective
Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.
In my experience, engineering teams doing their best at that time inevitably end up having to shoehorn features as requirements change or new information becomes available.
In this post, I'll discuss why great products need strong foundations.
In 2015 I was hired by Cambridge University Press to develop a web application providing digital access to over 35,000 books and 1.5 million journal articles, consolidating several smaller sites. The application would go onto have over 2 million users a day and generate £65 million in revenue per year.
It was a fantastic technical learning opportunity, but it was our culture and approach to product development that would teach me the most important lesson of all.
